Patient Information

Our team believes that the best and most accurate way to fully assess how critical an animal is to have that pet brought in to one of our clinics to be examined by our team of experienced and qualified doctors, technicians and assistants. You are always welcome to call and speak to our team for further direction.

the following symptoms are definite emergencies and require immediate attention:

  • Difficulty breathing, blue tongue or raspy breath sounds.
  • Swollen or distended abdomen, with or without productive vomiting.
  • Inability to urinate or defecate, especially if straining.
  • Ingestion of toxin, including, but not limited to: chocolate, rodenticides
    (D-con), prescription, over-the-counter or illegal drugs, xylitol (artificial sweetener), nicotine and household cleaners. Bring the container with you to Emergency Pet Center.
  • Traumas, such as being hit by a car, falling from a height or experiencing a
    blunt force, even if the animal is not showing any ill effects.
  • Collapse / inability to stand or walk.
  • Loss of balance or consciousness, convulsions or seizure activity.
  • Penetrating wound, such as bite wounds, gunshot or stab wounds.
  • Bleeding that does not stop within five minutes. Apply pressure using a clean
    cloth while on your way to our clinic.
  • Vomiting or diarrhea with blood.
  • Heatstroke: heavy panting, weakness or temperature greater than 104 degrees.

Emergency Pet Center provides the full range of emergency and critical care services. From small cuts to extensive trauma, our team of experienced and qualified doctors, technicians and assistants can help your pet when needed most.

Emergency Pet Center is part of your pet’s continuum of care. We work closely with family veterinarians by providing them with copies of all records, tests and X-rays. Additionally, we openly communicate with your veterinarian about ongoing care and treatment plans.

Our examination fee is $70. This allows our team to fully assess your pet’s condition and make a recommendation for how to move forward with your pet’s care, including an estimate for additional testing and treatment options. Our staff will keep you abreast of your pet’s condition as often as possible and work with you to determine the best way to care for your pet.

Cash, credit (MasterCard, Visa, American Express, Discover), checks and Care Credit are accepted at all three of our locations.

Some minor procedures can be performed in the examination room with you present; however, at times, if it unsafe for you or your pet, we will ask you to wait in the waiting room. Our team will keep you abreast of your pet’s condition as often as possible, with our priority being on providing the best care possible to your pet.

Our first and foremost priority is the care of our patients. As such, we cannot guarantee a timeframe that patients will be seen. Those in the most critical condition are seen first, much like a traditional emergency room operates for humans. However, we understand that all patients are needing care, and we will see them as soon as possible. Our staff will keep you informed about timeframes and bring you and your pet back into our examination rooms as quickly as possible.